Grasscity Savings Hacks & Tips for Shoppers 🏷️🛒
Does Grasscity offer discounts if I sign up for their email newsletter?
When signing up for the Grasscity email newsletter, you will receive a coupon worth 10% off of your first order. Grasscity also occasionally sends coupons and discounts to email subscribers during holiday sales events like 4/20, Danksgiving, Black Friday, and Cyber Monday.
Does Grasscity offer senior & military discounts?
No, based on our most recent check in Grasscity’s policies they are not currently offering specific discounts to seniors, veterans, or active duty military.
Does Grasscity offer freebies with your order?
Sometimes. For some holidays like Valentine's Day, they offer freebies with every order. However, unlike some other retailers, they do not include freebies or swag with every order.
Does Grasscity have a first-time customer deal?
You can receive 10% off your first purchase at Grasscity by creating an account and registering for their email newsletter.
Does Grasscity offer a loyalty or reward point program?
In April 2023 Grasscity launched their "Grasscity Rewards Program". The rewards program allows you to earn points by using and purchasing from the site. Reward points are redeemable at time of purchase towards the cost of your order. Beyond buying things, you may earn points by registering, subscribing, sharing, inviting, and leaving reviews. Reward points can be set to expire. Points will expire in the order form which they were first earned.
Does Grasscity have a “refer a friend” or affiliate program?
Yes, Grasscity does offer an official Affiliate program where you can earn up to 8%+ commissions on any sales you refer.
What To Do if Your Grasscity Discount Code Isn't Working?
- Verify that you have correctly input your Grasscity coupon at checkout. Copy and paste works best.
- Ensure your cart meets the minimum purchase amount or any other product requirements.
- Make sure the promo code is valid and has not yet expired. Look for an error message with a reason.
- If still unsuccessful, try a different code from our list instead. Grasscity expires codes often, so simply use the next available promo code.
More details about shopping with Grasscity 🛍️📦
What are the Shipping / Delivery options for Grasscity?
Grasscity offers Registered Shipping to all its customers, providing a transit time of 5-10 business days. Grasscity assures all its customers that tracking is available for all shipments sent via Registered Shipping. Tracking information will be automatically provided 24 hours after the order has been shipped in a separate email. Orders to the EU and UK totaling €10 (£10) or less will be shipped without tracking.
Does Grasscity offer Free Shipping?
Yes, Grasscity offers Free Shipping on all USA Orders Above $50 USD.
Is Grasscity Shipping / Delivery Discreet?
Yes, Grasscity packaging is anonymous. Nothing from the outside will be obvious as to what you ordered or from where. Your financial statement will have a charge mentioning 'GRASS CITY'.
What is the minimum age to place an order at Grasscity?
You must be 21 years or older to use the Grasscity website.
Is ordering at Grasscity secure?
Yes, Grasscity uses SSL certificates by Thawte to ensure the validity of the site and encryption of its data throughout all portions of the website. Grasscity's debit/credit card transactions are done using Bolt's secured servers.
Grasscity accepts the following payment methods:
- Visa, Mastercard, American Express
- Debit and credit cards
- Store Credit
How Do You Contact Grasscity Customer Service?
📞 +1 (888) 334-6363
🗣️ Access Grasscity's support portal here.
What is Grasscity's Return and Refund policy?
Grasscity offers a 4 business day return policy if you are not 100% satisfied. Simply contact customer support. Grasscity only accepts returns of unused items and will request a photo to verify. Once approved, Grasscity will offer an exchange, store credit, or a refund to your credit card.